FAQ

No. All Snagged & Bagged sales are final. We do not accept returns or exchanges, because our inventory is limited-quantity boutique overstock and most items are one of a kind in their size.

All Snagged & Bagged sales are final, so we cannot accept a return for fit. We recommend checking the size guide and the True Fit sizing tool on each product page before ordering.

Email info@snaggedandbagged.com within 7 days of delivery with your order number and clear photos of the issue. If approved, Snagged & Bagged will send a prepaid return label and issue a full refund once the item is received with tags attached and no signs of wear. Items sent back without prior approval are not accepted.

No. Snagged & Bagged does not offer exchanges. If a damage or wrong-item claim is approved, we refund you so you can place a new order.

Approved refunds are issued to your original payment method within 10 business days of Snagged & Bagged receiving and inspecting the returned item. Your bank or card issuer may take additional time to post the credit.

You can cancel a Snagged & Bagged order within 15 minutes of placing it. After that window, email info@snaggedandbagged.com with your order number as soon as possible and we will do our best to catch it — once an order enters processing we usually cannot change or cancel it.

Snagged & Bagged sells limited-quantity boutique overstock, where most items are one of a kind in their size. Final sale is what lets us price up to 80% below original retail.

Shipping is a $5 flat rate on every Snagged & Bagged order, regardless of order size or value.

No. Snagged & Bagged charges a $5 flat rate on every order. There is no free shipping threshold and no order minimum for a reduced rate.

Snagged & Bagged ships within the United States only. We do not currently ship internationally, including to Canada.

Snagged & Bagged orders are processed within 1–5 business days and typically arrive 3–5 business days after they ship. During high-volume periods, delivery can take 7–14 business days.

Snagged & Bagged ships via USPS, UPS and FedEx. Most orders go USPS.

Snagged & Bagged ships each item from the warehouse closest to it, so orders with several items often arrive in separate packages. Each package has its own tracking number and its own shipping notification — nothing is missing.

You will receive a shipping confirmation email with a tracking number as soon as your Snagged & Bagged order ships. If your order shipped in multiple packages, you will get separate tracking for each one.

Wait 24 hours, since carriers sometimes mark packages delivered early, then check with neighbors, family or building staff and contact the carrier to open an inquiry. Once a carrier marks a package delivered, Snagged & Bagged is not liable for loss or theft. To reduce risk, ship to a secure address.

No. Snagged & Bagged is an online-only retailer with no physical locations or pickup points.

Email info@snaggedandbagged.com, call 872-762-4433, or use the live chat available on any page of snaggedandbagged.com.

Snagged & Bagged customer service is available 9:00 AM to 6:00 PM ET, seven days a week. Live chat answers most questions instantly, any time of day.

Snagged & Bagged live chat answers most questions in about 30 seconds. If your question needs a person, our team replies in about 2.5 hours on average during business hours.

No. You can check out on Snagged & Bagged as a guest. Creating an account lets you track orders, build a wishlist and get updates on restocks and price drops.

Click the unsubscribe link at the bottom of any Snagged & Bagged email, or reply STOP to any text message.

Every item sold on Snagged & Bagged is brand new with tags. We do not sell used, secondhand, worn, or refurbished items.

Yes. Every item on Snagged & Bagged comes directly from an independent boutique or authorized retail partner, never from unknown third-party sellers.

Sizing varies by brand, since Snagged & Bagged carries more than 10,000 of them. Each product page includes the brand’s size guide and True Fit, which recommends your size based on brands you already own.

Use the True Fit tool on any Snagged & Bagged product page. It recommends a size based on items you already own and wear, and you can save your size to your account.

Yes. Most product listing have size guides and they appear on individual product pages at the end of the image carousel. Because sizing varies by brand, always check the guide on the specific item you are viewing or look at the brands website.

Yes. Snagged & Bagged carries wide, extra-wide and narrow widths in footwear, though availability varies by brand and style.

Usually not. Snagged & Bagged inventory is limited-quantity boutique overstock, so once an item sells out it typically does not return. Use the wishlist and back-in-stock alerts to be notified if it does.

Snagged & Bagged accepts all major credit and debit cards, plus Shop Pay, Apple Pay, Google Pay and Amazon Pay.

Snagged & Bagged prices run up to 80% below original retail. Savings vary by brand and item.

Snagged & Bagged runs promotions regularly. The current offer and code are shown at the top of every page on snaggedandbagged.com, and subscribers get early access by email and SMS.

Snagged & Bagged does not offer price matching. Our prices are already set up to 80% below original retail because we buy boutique overstock directly and pass the savings on.

Sales tax is calculated at checkout based on your shipping address, as required by state law.

Snagged & Bagged carries more than 10,000 brands. Our catalog spans over 16,000 distinct brands, with close to 10,000 in stock at any given time.

Snagged & Bagged carries more than 10,000 brands across designer, contemporary and everyday labels — including Free People, AGOLDE, Steve Madden, Z Supply, Dolce Vita, Johnny Was, Rails, Judy Blue, UGG and thousands more. Because our inventory comes from thousands of independent boutiques, the brand mix changes constantly and new brands appear every week.

Snagged & Bagged sells women’s, men’s and kids’ clothing, shoes, handbags, accessories and jewelry, plus home goods and fragrance. New arrivals are added every day.

Yes. Snagged & Bagged carries men’s clothing, shoes and accessories from hundreds of brands, including Peter Millar, Psycho Bunny, Johnnie-O, Faherty and 7 For All Mankind.

Yes. Snagged & Bagged carries kids’ and baby clothing, shoes and accessories from brands including Mayoral, Posh Peanut, Pink Chicken, Kickee and Billieblush.

Yes. Snagged & Bagged carries home and lifestyle items including décor, tabletop, textiles and gifts from brands such as Vietri, Arte Italica and Creative Co-op.

Yes. Snagged & Bagged carries fine and fashion jewelry, including real diamond pieces, from brands such as Marco Bicego, Spinelli Kilcollin, Kendra Scott and Marrin Costello.

Yes. Snagged & Bagged carries designer fragrance alongside our clothing and accessories assortment.

Yes. Snagged & Bagged carries plus and extended sizes across clothing categories, though availability varies by brand and item, since our inventory is limited-quantity boutique overstock.

Snagged & Bagged adds new arrivals every single day. Our inventory turns constantly because we are clearing boutique overstock, so items sell out quickly and often do not come back.

Snagged & Bagged is an online off-price fashion marketplace founded in 2023 that lets you shop the sale racks of thousands of independent boutiques across the United States. Everything is brand new with tags, from more than 10,000 brands, at a fraction of original retail.

Yes. Snagged & Bagged is a real US retailer founded in 2023, operated by EFINALE, LLC, with US-based customer support reachable at 872-762-4433, info@snaggedandbagged.com, and live chat on every page. We source directly from independent boutiques and authorized retail partners — never unknown third-party sellers — and we publish our full shipping and refund terms up front.

Snagged & Bagged buys overstock, last-season and limited-size inventory from thousands of independent boutiques across the United States. When a boutique needs to clear its sale rack, we take that inventory and pass the discount on to you.

Snagged & Bagged is operated by EFINALE, LLC, a US company. We launched in 2023 and are an online-only retailer, shipping from warehouses across the United States. We do not have physical stores.

Snagged & Bagged is a marketplace in the sense that we aggregate inventory from thousands of independent boutiques — but you buy from us directly. One cart, one checkout, one customer service team. You are never buying from an individual seller.

There is no catch. Snagged & Bagged prices are low because we buy boutique overstock and last-season inventory that needs to move, and because all sales are final. Boutiques carry limited runs; when a season ends or a size doesn’t sell, that inventory ties up cash and floor space. We buy it, list it, and pass the savings on. The trade-off you accept is that sizes are limited and sales are final.

Those are resale marketplaces selling secondhand items from individual sellers. Snagged & Bagged sells only brand-new-with-tags inventory sourced directly from independent boutiques.

Those are off-price chains buying largely from big brands and their own parent retailers. Snagged & Bagged sources from thousands of independent boutiques, so our assortment spans more than 10,000 brands — many of which you will not find in a chain outlet.

No. Snagged & Bagged sells only brand-new items with tags attached. Nothing on the site is thrifted, secondhand, or consigned.

Overstock is brand-new inventory a retailer never sold. Resale is previously owned. Snagged & Bagged sells overstock only.

Usually, yes. Snagged & Bagged prices run up to 80% below original retail because we are selling inventory boutiques need to clear. The trade-off is limited sizes and final-sale terms.